Cookies page
That page deals only with browser storage and tracking switches, while this one covers your account, your verification files and how long transaction records stay with us.
LEGAL REFERENCE
How bitcoin casino Handles Your Account Data
Opening an account with us creates a record, and this page spells out what sits inside it — your sign-up details, your wallet references from JazzCash, Easypaisa, SadaPay...
Account data mapWallet referencesLogin and device logsConsent switchesErasure requests
What Applies to a Pakistan Account
Where local law permits, we handle your records under the rules that apply in the region your account belongs to, and supported regions can see slightly different retention periods. Signing up means you accept the collection described on this page; if you would rather not, you can close the account and ask us to erase what we still hold. We group records
into three buckets: verification files you hand us at sign-up, transaction logs created when money moves through JazzCash, Easypaisa, SadaPay, NayaPay or Raast, and technical logs showing how you reached the lobby. Each bucket keeps its own storage period and its own access rules inside our team. Requests to correct a name, export a statement or delete a closed account run through
the privacy desk listed below, and we answer in writing so you keep a copy.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
EDITORIAL CHECK
Who Checks This Page Before It Ships
The people who run the platform write and sign off this page, not an outside agency. When something shifts — a new wallet rail, a different storage region, a longer retention period...
Named policy owner
One accountable person signs off every version, and the page shows when it last changed so you can judge whether the wording you accepted still matches what we publish.
Plain wording
We swap legal shorthand for short sentences wherever we can, because a policy you can read in one sitting is one you can actually hold us to.
Dated change line
Material edits are summarised in a dated line instead of being slipped in quietly, and earlier versions stay reachable so you can trace what moved and when.
No list selling
We do not sell account lists or contact details to outside brokers; your data leaves our systems only for the processors named on this page and only under contract.
Regional handling
Where local law permits, storage and support follow the region your account sits in, which is why an account held in Pakistan can see different retention wording from a European one.
Corrections welcome
If a line here reads as unclear or simply wrong, tell us; we fix it, publish the correction and explain the change to anyone who raised it.
SAME RULES THROUGHOUT
How This Page Lines Up With Others
Our policy pages speak with one voice on purpose. Whether you are on this page, the cookies page, the terms page or the account-closure page, the same definitions apply, so you are...
Terms page
Terms set the rules for using the platform; this policy explains what data those rules create, where it lives and who inside our team may open it.
Closure page
Closing an account is a different request from erasing your data, and the closure page points back here for the retention periods that outlive an open account.
Complaints page
A complaint about a data decision follows the same steps as any other, with a written outcome, and the privacy desk supplies whatever record the case needs.
Shared definitions
Words such as account, verification and processor carry the same meaning on every policy page, so a definition you learn once works across the documents you read.
Matching dates
When two policies change together we date them together, which makes it easy to check whether the pair you read last month still reflects the live wording.
One contact point
The same privacy desk answers questions about any of these pages, so you never have to work out which document to quote when asking about your own file.
WHAT YOU CONTROL
The Controls Sitting in Your Account Panel
Your account panel is where the paperwork turns into something you can press. Consent switches, a data export button and a plain log of recent sign-ins sit together...
Consent switches
Turn marketing messages, product updates and research invites on or...
Export your file
Ask for a machine-readable copy of your profile and transaction...
Recent sign-ins
A dated list of device, region and time for each...
Session control
End every open session with one press, which forces a...
Language and region
Choose the language your notices arrive in and the region...
Request tracker
Every data request you raise shows its status, the agent...
Questions We Get About Your Records
We keep the details you type at sign-up, the identity document you verify with, your transaction records from JazzCash, Easypaisa, SadaPay, NayaPay and Raast, and technical logs of how you reach the lobby.
Retention depends on the record itself: verification files stay longer than support chats because regional rules require it, while closed-account data is removed once the mandatory holding period ends where local law permits.
Yes, and we act on it where local law permits. A few records must stay for a set period after an account closes, so we tell you plainly what was erased and what has to remain.
Studios receive game-round data, not your full profile. Payment rails such as JazzCash, Easypaisa and Raast only see the transaction reference needed to clear a transfer, and nothing more.
Open the settings area of your account and use the export control, or write to the privacy desk. We verify you before releasing anything and send the file to your registered address.
Material changes appear in a dated line on this page, and where a change touches your account we message your registered email before the new wording takes effect.
An unused account keeps its data under the standard retention wording until you close it or request erasure, whichever comes first, and we message you before any long-term archive step.